Cobweb Solutions Blog - The UK's Leading Cloud Provider

Mitchells & Butlers choose Cobweb’s Hosted Exchange for a cost effective, yet tailored email service

Mitchells & Butlers, the leading operator of restaurants and pubs in the UK, identified that a guest email system was needed in order for customers to contact their relevant establishment. Due to the complexity of upgrading their current email system and the requirement to have the guest email solution quickly available, Mitchells & Butlers IT department were given the go-ahead to select a third party outsourced email provider.

Cobweb were able to fit their individual businesses needs perfectly by customising the solution to match Mitchells & Butlers specific security and interface configuration requirements. The service provided includes MessageLabs Anti-Spam and Anti-Virus protection and 24/7 UK based support.

“We considered a number of global leading hosted email brands, including Cobweb’s Hosted Exchange. Ultimately it was our feeling that Cobweb was the preferred provider who could deliver against our technical requirements”

Martyn Eddins, IT Service Manager at Mitchells & Butlers.

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Hot Topics for 2011 - Email Compliance and Data Security

Research published by the Information Commissioner’s Office (ICO), the body responsible for investigating data breaches, shows that up to 36 per cent of all recorded data breaches in 2010 related to preventable issues. IT departments account for one of the biggest potential risks when it comes to protecting sensitive company information. In recent years, this problem has grown dramatically and many businesses are now affected – with a cost of £840 million across UK businesses, including financial services businesses.

Cobweb have teamed up with Global Relay and Microsoft to offer UK based Financial Services Organisations a fully complaint, low-cost, integrated Hosted Exchange Email and Archival solution.

To find out more we are inviting Financial Services Organisations to attend a FREE webinar on Wednesday 26th January 2011. During the webinar we will demonstrate Microsoft Hosted Exchange and Global Relay’s Email Archiver and the benefits to Financial Services Organisations. Visit here to register now.

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Venturn use Cobweb’s Hosted CRM solution to become more productive and improve customer communication.

Cobweb customer Venturn are using Cobweb’s Hosted CRM solution as well as Cobweb’s Hosted Exchange and Managed Enterprise BlackBerry Services to enable them to become more productive and improve customer communication. They manage their complete sales cycle, from lead generation, through to sales and delivery through Cobweb’s Hosted CRM as well as sending out monthly eshots and newsletters.

After weighing up several options and solution providers Venturn decided to opt for Cobweb as their preferred and natural solution provider. Cobweb’s outstanding proposition, the professionalism of the sales and on-boarding process and the longevity in the market place were all pull factors in their final decision.

"I’ve transformed my business from running between 5 and 10 clients per year to between 40 and 50 clients all through the use of Cobweb’s Hosted CRM. It helps me manage my time, and focus on my relationships which I have with my customers. In return, my customers are happy and I’m now able to focus my time on what I do best".

Stephen Moon, Managing Director at Venturn.

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Data Security and Service Performance concerns

Following the announcement last week that HP partners are able to resell managed services from Cobweb, there's a more detailed article from datacentretimes.com on the subject.

In particular the article questions and, quite rightly, challenges data security and service availability from a customer point of view. Two key business challenges if you're considering managed/cloud services for your business. I believe the reaffirmation of Cobweb's accreditations for data security and our 99.9% guaranteed Service Level Agreement come out strong in the article.

There are also a couple of lovely pictures in the article. We don't look like that in real life ;-)

Dan - http://twitter.com/dan_germain

Rogue SharePoint deployments cause security menace

If you're a business manager and you constantly struggle getting simple & flexible solutions for data management from your internal IT guys, then the chances are you're working around this with a rogue SharePoint deployment

"Gartner estimates that 30% of SharePoint servers are rogue deployments, launched by business managers without the IT department's knowledge. SharePoint is easy to set up and easy to use, which makes it popular with the power-user crowd. That might be nice for Microsoft's pocketbook but not for IT pros. Rogue deployments are not likely to be very secure"

So what's the quick, secure and flexible solution? Simple - buy hosted SharePoint

Dan - http://twitter.com/dan_germain