Hi all,
Most people are aware that Cobweb has a Service Desk where we can offer both support and advice on customers current services and future options; however were you aware that we also have a Cobweb Knowledge Base.
Here you will find documents on all our current services from ADSL through to the Hosted Exchange 2007. One of the projects that I am undertaking at the moment is to revamp and improve the content of the existing libraries, adding video guides and updated FAQ's.
One major new library under construction at the moment is Hosted CRM which is a new service Cobweb has released this week.
Take a look at the following link and let me know what you think.
http://www.cobweb.com/knowledgebase
Thanks
Russ - Service Desk Team Leader
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