Say Cheese! (What's your view on good customer service?)

Today at Cobweb we’ve been celebrating with Val on receiving some great comments from Innocent Drinks.  The Systems Magician at Innocent sent us a really positive email this week on the excellent account management customer service she has received from Val (read more here) and we wanted to award her for this. 

After all, it’s not everyday people spend the time to praise excellent customer service as these days it’s all part of the value added service people expect. 

What does good customer service mean to your business?

- being kept up to date?

- 24*7 support that understands your business?

- being able to speak to a real person?

We’d love to hear from you… email us at hintsandtips@cobweb.com and we can have a chat.

Comments

[Batterytex batteries]

For me good customer service is truly listening to what the customer wants and providing countermeasures to upgrade/change service to better please the customer.