As an enterprise-ready unified communications platform, Microsoft Lync enables all parties (whether they're clients across the world or employees in a regional office) to connect seamlessly. Working across different locations and time zones is no longer a problem, as communication methods such as instant messaging, conferencing and enterprise voice can connect people wherever they are on the globe.
With the release of Lync 2013, a raft of new features, tweaks and updates have been unveiled to make this version the best yet. For customers looking to upgrade their existing version or on the fence about acquiring Lync in the first place, there are a number of improvements that make it an essential piece of software for your business.
Lync 2013 has been optimised for Windows 8 (both x86-based Windows and Windows RT, according to Microsoft), thus enabling the program to take full advantage of 8's "touch first" capabilities.
As well as being optimised for Windows 8, Lync 2013 also has a number of mobile clients enabling users to connect via a Windows Phone, iPhone, iPad or Android device.
Lync Web app
Lync 2013 offers full support for audio and video via the web. If a user is without the Lync client, meetings can still take place through web browsers, ensuring full conference support is available regardless of whether or not the client is available. This is not only extremely helpful for users on the move but also useful for IT support, as the new web app makes the Lync Attendee client redundant; one less client for IT departments to manage.
Using the web app doesn't mean users are restricted from full features found in the client version, though. The app offers HD video, Voice over IP (VoIP), instant messaging and desktop/program/PowerPoint sharing so content can still be seen by other meeting participants.
Previously a tacked-on aspect of Lync (known as group chat), Persistent Chat is now included in the base Lync 2013 client, so no separate client is required. This new server role has several components according to loadbalancerblog.com: PersistentChatService, PersistentChatStore and PersistentChatComplianceStore.
This feature enables the history of a chat session to be retained at all times, so users jumping into a chat room can catch up with the conversation that has already taken place. By providing a constant, updated message repository, users can stay up to date with any developments from the beginning.
Lync 2013 provides high DPI support, enabling users to scale text and graphics for 125% and 150% dots per inch. This is extremely useful for visually impaired workers and makes Lync 2013 more accessible than ever. High-contrast support means Lync remains appealing to the eye even when used with different high contrast themes of Windows.
Lync 2013 is a compelling upgrade and builds on a number of aspects defined by Lync 2010. The latest version of Lync offers a new, clean look enabling quick and easy communication regardless if users are at home, at work or on the move. The definitive unified communications platform, Lync is essential for growing businesses that need to keep in touch.